Courtesy of DepEd Philippines (Official FB Page)

In the run-up to the commencement of the new academic year, the Department of Education (DepEd) has achieved a remarkable milestone, registering an impressive enrollment figure of over 16.8 million students for the School Year (SY) 2023-2024. This data, culled from the Learner Information System (LIS) Quick Count as of August 21, underscores the substantial number of students gearing up for the upcoming educational journey.

Courtesy of DepEd Philippines (Official FB Page)

Within this burgeoning sea of enrollees, the lion’s share of registrations was observed in Region IV-A, boasting a substantial count of 2,858,606 students. Following closely in these enrollment strides is the National Capital Region (NCR) with 2,220,470 enrollees and Region III with 1,868,161, solidifying the nationwide reach of this educational drive.

Ensuring a seamless transition into the new academic term, DepEd has rekindled the operation of its Oplan Balik Eskwela – Public Assistance Command Center (OBE-PACC). The OBE-PACC, stationed at the DepEd Central Office in Pasig City, sprung into action on August 15, paralleling the national rollout of the 2023 Oplan Balik Eskwela initiative.

In its essence, the OBE-PACC is designed as a haven for addressing concerns, grievances, and requisitions from all corners of the educational community, as they brace for the advent of a new school year. This comprehensive center shoulders the responsibility of disseminating and elucidating DepEd’s policies, programs, projects, and processes, particularly those pertinent to the opening of classes. Moreover, it plays a pivotal role in correctly diagnosing and orchestrating the progression of concerns by engaging the relevant offices for decisive action.

Courtesy of DepEd Philippines (Official FB Page)

Teachers, students, and parents are afforded an array of avenues to channel their questions, musings, and concerns. Hotlines, emails, text messaging services, social media platforms, and formal letters serve as conduits to bridge the gap between the educational stakeholders and DepEd’s responsive mechanisms.

The OBE-PACC’s vocation extends beyond mere information dissemination. It stands as a formidable force for processing and routing complaints, queries, and information requests from the public. Even intricate concerns that necessitate specific action from DepEd offices find resonance within this center, which effectively collaborates with the designated departments to provide fitting solutions.

More substantively, the OBE-PACC shoulders the duty of meticulously tracking, documenting, and compiling reports on the various issues and concerns that permeate its precincts, underscoring its dedication to a systematic and transparent approach.

For those who wish to traverse the corridors of the OBE-PACC’s assistance, several pathways await their arrival:

Telephone (Area Code: 02)

8633-1942; 8635-9817

8638-7529; 8634-0222

8638-7530; 8638-8641


Call or Text

0919-456-0027 (SMART)

0995-921-8461 (GLOBE)


Courtesy of DepEd Philippines (Official FB Page)

As the educational sphere takes on a new dimension with the advent of SY 2023-2024, the DepEd’s fervent dedication to a comprehensive and holistic experience remains unwavering. With a record-breaking enrollment, and the OBE-PACC poised to provide unwavering support, the groundwork for a fruitful academic year seems promising. The educational community eagerly awaits the first day of classes on August 29, equipped with the assurance that their concerns and aspirations are being nurtured by a proactive and responsive system.