In a world increasingly dependent on technology, internet connectivity has become a lifeline during times of disaster. Globe Telecom Inc., a prominent player in the telecommunications industry, is now taking bold steps to fortify its network and ensure uninterrupted online access even in the face of climate-related crises. This move underscores their commitment to providing customers with reliable service during the most trying of times.
“We are dedicated to keeping our customers connected, especially when they need it the most. Our revamped Business Continuity Management (BCM) policy reaffirms our unwavering commitment to maintaining critical operations and delivering essential services under any circumstance,” emphasized Yoly Crisanto, Chief Sustainability and Corporate Communications Officer at Globe Group.
As they prepare for the recertification of their BCM to ISO 22301 standards in 2024, Globe is aligning their climate-resilient strategies to seamlessly integrate with their broader Integrated Management System (IMS).
G-Climate: A Game-Changer for Resilience
One of the standout innovations is the introduction of G-Climate, a groundbreaking tool that harnesses data to predict the impact of typhoons on Globe’s network infrastructure. Scheduled to launch by the end of 2023, G-Climate holds the potential to revolutionize the way Globe responds to natural disasters. By foreseeing potential issues and proactively mitigating them, this tool ensures that services keep running smoothly during calamities.
Elevating Infrastructure Resilience
In their pursuit of climate resilience, Globe is intensifying its focus on network infrastructure. To safeguard against network disruptions during adverse weather events, the company is investing in robust measures. This includes the installation of backup power generators capable of sustaining operations during prolonged blackouts in critical facilities. Additionally, they are incorporating long-lasting backup batteries and deploying alternative communication devices such as satellite phones and radio networks.
Moreover, Globe’s infrastructure upgrades extend to preemptive flood control gates, raising base pads above average flood levels, and designing towers compliant with the updated National Structural Code of the Philippines (NSCP) to withstand high wind speeds. These forward-thinking steps underline Globe’s dedication to creating a robust and resilient telecom network capable of enduring the harshest of conditions.
Leveraging Legislation for Disaster Preparedness
Globe is not only looking inwards to strengthen its resilience but is also actively participating in national disaster preparedness. The company is in full compliance with Republic Act No. 10639, aptly named “The Free Mobile Disaster Alerts Act.” This legislation enables Globe’s networks to facilitate text message alerts from authoritative bodies like the National Disaster Risk Reduction and Management Council (NDRRMC), the Philippine Atmospheric, Geophysical and Astronomical Services Administration (PAGASA), and the Philippine Institute of Volcanology and Seismology (PHIVOLCS). This integration ensures that crucial disaster-related information reaches the public efficiently, allowing individuals to make informed decisions in real-time.
In summary, Globe Telecom Inc.’s proactive approach to climate-resilient connectivity is not only admirable but also visionary. Their commitment to protecting their network and ensuring uninterrupted services during crises reflects a company that places its customers’ welfare at the forefront. With G-Climate, robust infrastructure upgrades, and a commitment to legislative compliance, Globe is setting a high standard for the industry in ensuring that “connection” is not just a service but a lifeline, even when nature tests our limits. This innovative stance is a testament to Globe’s forward-thinking approach in an era where climate challenges are on the rise, and connectivity remains an essential element of our lives.
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